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About Use Cases Massachusetts Avenue Surgery Center
Customer Story · Three Perspectives

Massachusetts Avenue Surgery Center:
the patient and provider experience

Healthcare technology succeeds when it works for everyone involved in care. At Massachusetts Avenue Surgery Center, Core Mobile technology was experienced from three important perspectives: the patient receiving care, the team managing the facility and the clinical staff coordinating the surgical journey.

The Patient Perspective

Guided through the surgical journey

A patient describes the experience of preparing for surgery, following pre-surgical instructions and staying informed through the CoreyPatient™ app.

The Facility Perspective

Running the facility with clearer visibility

The Director of the facility on what Core Mobile changed for scheduling, throughput and day-to-day operations.

The Clinical Perspective

From end user to Core Mobile consultant

Angelique Crooke spent 16 years at Massachusetts Avenue Surgery Center / Surgical Care Affiliates in leadership roles including Co-CEO, Nursing Manager, Supervisor and PACU Manager, where she was also an end user of Core Mobile technology. She now brings that frontline experience to Core Mobile as a Clinical Technology and Informatics Consultant.

"The use of the CoreyPatient™ mobile app has not only improved our patient pre-surgical instruction compliance, reduced cancellations, and increased throughput; but it has also enhanced our post-surgical follow-ups to advance overall patient satisfaction and patient outcomes."

Angelique Crooke
PACU Manager, Massachusetts Avenue Surgery Center, Bethesda MD

Designed with healthcare teams, not just for them

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